Whmcs problem suspend

Hello, I’ve been using a different esx panel on my system before. In this panel, the product was automatically suspended and was given to the customer. but not doing this operation on this panel. How can I activate auto suspend in autovm?

You have to enable the mentioned option in whmcs automation area

Where is the whmcs automation area?

Automatic suspension is already active on whmcs, it is already doing this on another esx panel. It does not perform this operation in the autovm application.

did you creates vm from whmcs module? Or does the product in the whmcs includes vmid?